Privacy Policy for Route Rentals, LLC
Effective Date: 2/19/2025
1. Introduction
At Route Rentals, LLC (“we”, “us”, “our”), your privacy is of utmost importance. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or use our commercial vehicle rental services in the Dallas-Fort Worth metroplex. By accessing our website or using our services, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect various types of information, including:
• Personal Information: When you make a reservation, complete a contact form, or sign up for updates, we may ask for personal details such as your name, email address, phone number, billing information, and other relevant data.
• Usage Data: We automatically collect information about how you interact with our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze site traffic, and improve our services. You can adjust your browser settings to refuse cookies, though this may affect the functionality of our website.
3. How We Use Your Information
We use the collected information to:
• Provide and manage our rental services.
• Process reservations, transactions, and send related communications.
• Enhance and personalize your experience on our website.
• Respond to inquiries, offer customer support, and communicate updates.
• Analyze usage patterns to improve our website and services.
• Comply with legal obligations and enforce our policies.
4. Sharing Your Information
Your privacy is important to us. We do not sell or rent your personal information. We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or delivering services. These providers are required to safeguard your data and use it solely for the purposes we specify. We may also disclose information when required by law or to protect our rights and safety.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete the information we hold about you. If you wish to exercise these rights or have any concerns about your data, please contact us using the details provided below.
7. Cookies and Tracking Technologies
Our website utilizes cookies and similar tracking tools to enhance functionality and gather insights. You can control the use of cookies at the individual browser level. For more detailed information about cookies, please review our Cookie Policy (if available).
8. Third-Party Links
Our website may include links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review our Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Route Rentals, LLC
980 E State Highway 121
Lewisville, TX 75057
Email: info@routerentals.com
Phone: 972-910-2959

Terms and Conditions for Route Rentals, LLC
Effective Date: 2/19/2025
Welcome to Route Rentals, LLC. These Terms and Conditions (“Terms”) govern your access to and use of our website and our commercial vehicle rental services within the Dallas-Fort Worth metroplex. By using our website or renting our vehicles, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.
1. Eligibility
You must be at least 25 years of age and possess a valid driver’s license, along with any other necessary permits, to rent our vehicles. By accessing our services, you represent and warrant that you meet these requirements and that you are fully authorized to enter into and abide by these Terms.
2. Rental Reservations and Payment
• Reservations: Rental reservations can be made via our website or by contacting our customer service team. A valid credit card is required to secure your reservation.
• Payment: Rental fees are due in advance or as specified during the booking process. Accepted payment methods include major credit cards and other payment options as indicated on our website.
• Cancellation Policy: Cancellations must be made in accordance with the cancellation policy provided at the time of booking. Any cancellation fees, if applicable, will be clearly outlined.
• Additional Fees: Taxes, surcharges, and any extra fees (such as for late returns, tolls or additional mileage) will be detailed during the reservation process and are your responsibility.
3. Vehicle Rental Agreement
When you rent a vehicle from Route Rentals, LLC:
• Usage: You agree to use the vehicle only for lawful commercial purposes within the permitted geographical area, primarily in the DFW metroplex.
• Care and Maintenance: You are responsible for the proper care of the rented vehicle during the rental period. Any damages, loss, or excessive wear and tear may result in additional charges.
• Return Condition: Vehicles must be returned in the same condition as received, except for normal wear and tear. This includes refueling the vehicle to the same fuel level as at the time of pickup. Failure to do so will result in a refueling service charge, calculated based on the local fuel rate plus an administrative fee. This policy ensures transparency and aligns with common practices in the vehicle rental industry.
4. Insurance and Liability
• Insurance Requirements: You are required to have valid auto insurance that meets or exceeds the minimum coverage required by law. Proof of insurance is required prior to the rental.
• Liability: Route Rentals, LLC is not liable for any damages, injuries, or losses incurred during the rental period. You assume all risks associated with the use of the vehicle.
• Indemnification: You agree to indemnify, defend, and hold harmless Route Rentals, LLC, its affiliates, and its employees from any claims, damages, or expenses arising from your use of the rented vehicle.
5. Prohibited Uses
• Unauthorized Use: You may not sublease, assign, or allow any other person to operate the rented vehicle unless expressly permitted by Route Rentals, LLC.
• Illegal Activities: The vehicle may not be used for any unlawful purpose or in violation of any applicable local, state, or federal laws.
• Excessive Use: Any use of the vehicle that deviates from the terms agreed upon in your rental contract (such as unauthorized long-distance travel or commercial modifications) is strictly prohibited.
6. Termination and Early Return
• Termination: Route Rentals, LLC reserves the right to terminate your rental agreement at any time if you breach these Terms or if the vehicle is used in violation of any applicable law.
• Early Return: If you return the vehicle earlier than the scheduled end of your rental period, no refunds will be provided unless expressly agreed upon by Route Rentals, LLC.
7. Dispute Resolution and Governing Law
• Governing Law: These Terms and any disputes arising from your use of our services shall be governed by and construed in accordance with the laws of the State of Texas.
• Dispute Resolution: Any disputes or claims arising out of or related to these Terms shall be resolved through negotiation in good faith. If a resolution cannot be reached, the dispute may be submitted to binding arbitration in accordance with applicable laws.
8. Modifications to the Terms
Route Rentals, LLC reserves the right to modify these Terms at any time. Any changes will be posted on our website with an updated effective date. Your continued use of our services after the posting of changes constitutes your acceptance of the new Terms.
9. Miscellaneous
• Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
• Entire Agreement: These Terms constitute the entire agreement between you and Route Rentals, LLC regarding your rental and supersede all prior agreements and understandings, whether written or oral.
• Waiver: No failure or delay by Route Rentals, LLC in exercising any right under these Terms shall operate as a waiver of that right.
• Assignment: You may not assign these Terms or any rights or obligations hereunder without our prior written consent.
10. Contact Information
If you have any questions about these Terms, please contact us at:
Route Rentals, LLC
980 E State Highway 121
Lewisville, TX. 75057
Email: info@routerentals.com
Phone: 972-910-2959